Handoff Register

Every step pattern · re-keying

Re-key EDI messages that failed or were never set up

Re-keying failed EDI messages by hand is an integration with a person as its error handler.

hand over
nothing in the step is judgement; the source system already holds every field
re-keying
export, copy, type or forward: the data already exists on one side
EDI, ERP
usual systems
As it is usually written
Manually key the EDI orders that were rejected overnight
What you lose if it is handed over
The reading of the rejection reason. A failed EDI message is re-keyed by someone who reads why it failed and sometimes fixes the cause.
First move
Log every failed message with the rejection reason and the correction applied, and group the reasons weekly so the mapping gets fixed.

What it is evidence for

Clause references quoted from a human-verified corpus; each code links to its framework.

Re-keying into a system of record with no check after it ISO 9001:2015 8.5.1 · ISO 9001:2015 8.5.2 · ISO 9001:2015 8.6 · ISO 9001:2015 9.1.1 · ISO/IEC 42001:2023 A.7.4
ISO 9001:2015 8.5.1 Control of production and service provision

The organization implements production and service provision under controlled conditions, including as applicable the availability of documented information defining the characteristics of products, services and activities and the results to be achieved; the availability and use of suitable monitoring and measuring resources; monitoring and measurement activ...

Evidence an auditor accepts: Work instructions and specifications at the point of use; In-process monitoring and measurement records; Validation records for special processes (welding, sterilisation, software deployment)
ISO 9001:2015 8.5.2 Identification and traceability

The organization uses suitable means to identify outputs when necessary to ensure conformity of products and services, identifies the status of outputs with respect to monitoring and measurement requirements throughout production and service provision, controls the unique identification of outputs when traceability is a requirement, and retains the documente...

Evidence an auditor accepts: Identification methods (labels, batch numbers, job numbers); Inspection status indication; Traceability records where required (batch to material, serial to component)
ISO 9001:2015 8.6 Release of products and services

The organization implements planned arrangements at appropriate stages to verify that product and service requirements have been met. Release to the customer does not proceed until the planned arrangements have been satisfactorily completed, unless otherwise approved by a relevant authority and, as applicable, by the customer. Documented information on the r...

Evidence an auditor accepts: Final inspection and test records against acceptance criteria; Release authorization with named person; Concession or waiver records where release proceeded before completion
ISO 9001:2015 9.1.1 General

The organization determines what needs to be monitored and measured, the methods for monitoring, measurement, analysis and evaluation needed to ensure valid results, when the monitoring and measuring is performed, and when the results are analysed and evaluated. It evaluates the performance and the effectiveness of the quality management system and retains a...

Evidence an auditor accepts: Monitoring and measurement plan with methods and frequencies; Performance results at process and system level; Records of analysis and evaluation
ISO/IEC 42001:2023 A.7.4 Quality of data for AI systems

The organization shall define and document quality requirements for data and ensure they are met.

Evidence an auditor accepts: Data quality standards; Quality assessment reports; Quality dimensions defined (accuracy, completeness, representativeness, bias)
Hand-overs at the end of the process with nothing after them ISO/IEC 42001:2023 A.9.2 · ISO/IEC 42001:2023 A.9.3 · ISO/IEC 42001:2023 A.6.2.5 · ISO/IEC 42001:2023 A.6.2.6 · ISO/IEC 42001:2023 A.6.2.8 · ISO/IEC 42001:2023 A.5.4 · ISO 9001:2015 8.5.1
ISO/IEC 42001:2023 A.9.2 Processes for responsible use of AI systems

The organization shall define and document processes for the responsible use of AI systems, including processes for the use by employees of AI systems provided by third parties.

Evidence an auditor accepts: Responsible use procedure; Acceptable use policy for AI; Training records
ISO/IEC 42001:2023 A.9.3 Objectives for responsible use of AI system

The organization shall identify and document objectives to guide the responsible use of AI systems.

Evidence an auditor accepts: Responsible use objectives; Objectives covering human oversight, escalation, prohibited uses; Linkage to risk treatment
ISO/IEC 42001:2023 A.6.2.5 AI system deployment

The organization shall document a deployment plan and ensure requirements are met before deployment.

Evidence an auditor accepts: Deployment plans; Go-live checklists; Approval records
ISO/IEC 42001:2023 A.6.2.6 AI system operation and monitoring

AI systems shall be operated and monitored according to organizational and operational requirements throughout their lifetime. Operational guidance shall be available to operators.

Evidence an auditor accepts: Operations runbooks; Monitoring dashboards; Incident logs
ISO/IEC 42001:2023 A.6.2.8 AI system event logging

Event logs shall be generated and recorded during AI system operations to enable monitoring, accountability, and incident investigation.

Evidence an auditor accepts: Logging standards; Log samples; Log retention policy
ISO/IEC 42001:2023 A.5.4 Assessing AI system impact on individuals or groups

The organization shall assess and document the potential impacts of AI systems to individuals or groups of individuals throughout the system's life cycle.

Evidence an auditor accepts: Per-system impact assessments; Fairness analysis; Privacy impact (link to PIA where relevant)
ISO 9001:2015 8.5.1 Control of production and service provision

The organization implements production and service provision under controlled conditions, including as applicable the availability of documented information defining the characteristics of products, services and activities and the results to be achieved; the availability and use of suitable monitoring and measuring resources; monitoring and measurement activ...

Evidence an auditor accepts: Work instructions and specifications at the point of use; In-process monitoring and measurement records; Validation records for special processes (welding, sterilisation, software deployment)
A process where more than half the steps are re-keying ISO 9001:2015 7.1.3 · ISO 9001:2015 6.1 · ISO 9001:2015 6.3 · ISO 9001:2015 10.3 · ISO/IEC 42001:2023 A.5.2 · ISO/IEC 42001:2023 A.4.3
ISO 9001:2015 7.1.3 Infrastructure

The organization determines, provides and maintains the infrastructure necessary for the operation of its processes and to achieve conformity of products and services, which can include buildings and utilities, equipment including hardware and software, transportation resources, and information and communication technology.

Evidence an auditor accepts: Infrastructure inventory with maintenance requirements; Preventive maintenance schedules and records; IT and software maintenance and support records
ISO 9001:2015 6.1 Actions to address risks and opportunities

When planning the quality management system, the organization considers the issues in 4.1 and the requirements in 4.2 and determines the risks and opportunities to be addressed to give assurance the system can achieve its intended results, enhance desirable effects, prevent or reduce undesired effects, and achieve improvement. It plans actions to address the...

Evidence an auditor accepts: Risk and opportunity register with planned actions and owners; Evidence of integration into processes; Effectiveness evaluation of actions taken
ISO 9001:2015 6.3 Planning of changes

When the organization determines the need for changes to the quality management system, the changes are carried out in a planned manner, considering the purpose of the changes and their potential consequences, the integrity of the system, the availability of resources, and the allocation or reallocation of responsibilities and authorities.

Evidence an auditor accepts: Change plans or records for system changes showing purpose, consequences, resources and responsibilities; Evidence system integrity was considered (impact assessment); Management review records of changes
ISO 9001:2015 10.3 Continual improvement

The organization continually improves the suitability, adequacy and effectiveness of the quality management system, considering the results of analysis and evaluation and the outputs of management review to determine whether there are needs or opportunities to be addressed as part of continual improvement.

Evidence an auditor accepts: Improvement actions traced to analysis results and management review outputs; Performance trends demonstrating improvement; Records of improvement projects and their results
ISO/IEC 42001:2023 A.5.2 AI system impact assessment process

The organization shall establish a process to assess the potential consequences of the AI system for individuals or groups and societies.

Evidence an auditor accepts: AI impact assessment procedure; Assessment template; Methodology covering individuals, groups, societies
ISO/IEC 42001:2023 A.4.3 Data resources

As part of identifying resources, the organization shall document information about the data resources utilized for the AI system.

Evidence an auditor accepts: Data inventory; Data lineage records; Datasheets

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