Handoff Register

Every step pattern · approval

Release orders held on credit

Releasing an order on credit hold is a decision to extend credit. Somebody with authority for that risk signs it.

keep
a sign-off; somebody takes responsibility and the record needs their name
approval
a name put to a decision
ERP, Finance system
usual systems
As it is usually written
Finance releases orders that are on credit hold
First move
Name who can release and up to what exposure, and log every release with the balance, the order value and the reason.

What it is evidence for

Clause references taken from the published standards; each code links to its framework.

Approvals with no threshold named ISO 9001:2015 5.3 · ISO 9001:2015 8.1 · ISO 9001:2015 8.2.3 · ISO 9001:2015 8.6 · ISO/IEC 42001:2023 A.3.2
ISO 9001:2015 5.3 Organizational roles, responsibilities and authorities

Top management makes sure that the responsibilities and authorities of relevant roles are allocated, made known and understood across the organization. This includes allocating who is responsible and has authority for: keeping the QMS in conformity with the standard; making sure processes produce the outputs intended for them; reporting to top management on ...

Evidence an auditor accepts: Organization chart and responsibility matrix; Job descriptions with quality responsibilities; Named authority for system conformity and performance reporting
ISO 9001:2015 8.1 Operational planning and control

The organization plans, carries out and controls the processes required to meet the requirements for supplying its products and services and to put into effect the actions from clause 6. It does so by identifying the requirements for those products and services; setting criteria both for the processes and for accepting the products and services; identifying ...

Evidence an auditor accepts: Quality plans or process control plans with criteria and acceptance criteria; Records demonstrating processes carried out as planned; Change control records for operational changes
ISO 9001:2015 8.2.3 Review of the requirements for products and services

The organization makes sure it is able to satisfy what is required of the products and services it plans to offer, and reviews them before it commits to supply. The review covers: what the customer specifies, including delivery and post-delivery activity; requirements the customer has not stated but which the specified or intended use makes necessary; the or...

Evidence an auditor accepts: Contract or order review records before commitment; Resolution records for differences between quote and order; Confirmation of verbal orders
ISO 9001:2015 8.6 Release of products and services

At suitable stages the organization carries out the arrangements it has planned for checking that products and services meet their requirements. Products and services are released to the customer only once those arrangements are satisfactorily complete, unless a relevant authority, and the customer where applicable, approves otherwise. Documented information...

Evidence an auditor accepts: Final inspection and test records against acceptance criteria; Release authorization with named person; Concession or waiver records where release proceeded before completion
ISO/IEC 42001:2023 A.3.2 AI roles and responsibilities

Roles and responsibilities for AI shall be defined and allocated according to the organization's needs.

Evidence an auditor accepts: Role descriptions; RACI matrix; Org chart

Do this for your whole process

Paste the steps of the process this belongs to and get this classification for every line at once, with the delegation map, the findings and the clauses the register is evidence for. First 12 steps free, no account.

Classify my process

Match the invoice to the purchase order and the receipt · Check the customer credit limit or account status